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Roadmapping w/Bill Galfano, President & Co-Founder, MileMarker

#prodmgmttalk

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Moderated by ProdMgmtTalk CindyFSolomon & co-host

Global Product Management Talk http://www.prodmgmttalk.com

A weekly Socratic discussion on Twitter (mini Pcamp!)

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Scheduled for

14 Nov 2011 04:00 PST


Bill believes that everyone who manages the development of a product--and who has customers--has a product roadmap. However, the formality and the maturity of the roadmap can differ wildly from organization to organization. In this talk, Bill is interested in learning how others view the value of a roadmap, its role in managing the evolution of a product, and its role in communicating to executives, teams, and customers. Resources: http://bit.ly/tleW2j

Welcome!

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  • Q1 Please introduce yourself & where you are tweeting from!

    Share your involvement/interest with products & roadmaps

  • cindyfsolomon

    First sign into Twitter, then Please sign in here ahead of time to get reminders!

  • cindyfsolomon

    Background readings to prepare for this talk: http://bit.ly/tleW2j

  • cindyfsolomon

    Delighted to be syncing up with Bill @galfano in preparation for Monday's talk!

  • galfano

    Looking forward to the discussion on Monday with @prodmgmttalk #prodmgmt

  • cindyfsolomon

    Roadmapping: Global Product Management Talk w/ @galfano @rcauvin @cindyfsolomon live! Listen http://bit.ly/s5GxKb #prodmgmt

  • cindyfsolomon

    The audio pre-talk has begun! @galfano talking about #pcampmn this past Sat!

  • cindyfsolomon

    @galfano says it was 3rd #pcampmn there was no snow & charm!

  • cindyfsolomon

    @galfano referring to his presentation at #pcampmn & You don't need a product road map - (37signals)http://bit.ly/w0oZnY

  • galfano

    Getting warmed up with @cindyfsolomon and @rcauvin for #prodmgmttalk on product road maps #prodmgmt

  • roadmapwarrior

    Am I missing something? I haven't seen a post for the past few minutes

  • cindyfsolomon

    @roadmapwarrior slow start

  • roadmapwarrior

    OK just checking. Today has been a day of technical difficulties

  • rcauvin

    First question coming up!

  • carlymicallef

    Hi it's Carly joining again from Sydney.

  • Q2 How do you currently manage your product roadmap and how would you rate its effectiveness?

  • lmckeogh

    Our roadmap is communicated using PPT and reviewed quarterly. We look out 3 years w/ more concrete features closer in

  • roadmapwarrior

    Req backlog > periodic prioritization sessions > creation of internal & external roadmaps, usually 4+ release cycles out

  • roadmapwarrior

    Effectiveness is a tougher question - depends on the audience

  • lmckeogh

    @roadmapwarrior : our backlog is rolled into overhead time. Size of features dictate time dedicated. Mostly it contains tasks

  • lmckeogh

    For some of the larger features and epics on the roadmap will consume some elements on the task/bug backlog. Killing many birds

  • cindyfsolomon

    @galfano says teams get into discussions betw prod roadmap & project mgmt

  • rcauvin

    Anyone use "themes" in their roadmaps and try to avoid features and fine-grained stories?

  • rcauvin

    Do frequent iterations and demos relieve some of the pressure for detail in product roadmaps?

  • cindyfsolomon

    @galfano says "Want tech prodmgm & projmgmt working together to understand ramifications"

  • rcauvin

    Per the question, how do you rate the effectiveness of a product roadmap? #prodmgmt

  • rcauvin

    I.e., what criteria do you use to evaluate whether a product roadmap is "good" or "bad"? #prodmgmt

  • bfgmartin

    @rcauvin probably a net promoter score type measurement - do all the stakeholders understand the priorities? get communications in a timely manner? etc

  • cindyfsolomon

    RT @bfgmartin probably net promoter score type measurement - do all the stakeholders understand the priorities?

  • cindyfsolomon

    @bfgmartin Welcome! please add twitter check to post out to twitter!

  • VFigatelix

    Ok I'm in http://stanzr.com/prodmgmttalk

  • rcauvin

    A product roadmap helps communicate. Communicate what? Communicate to whom? Communicate why? #prodmgmt

  • cindyfsolomon

    @VFigatelix Welcome

  • VFigatelix

    A2: we decide if it's good based on how many agree on it and how much it will contribute w/ company's goals

  • carlymicallef

    A2: Product roadmap managed in powerpoint for execs, managed in Jira (with green hopper) for project team, I find it hard managing both tools

  • Q3 How often do you communicate the current or future direction of your product to your management team?

    To your product teams? To your custumers?

  • bfgmartin

    Communicate roadmap every quarter, updates/changes every week

  • VFigatelix

    Quarterly if it is a well established company, 4 a startup monthly?

  • carlymicallef

    communicate roadmap fortnightly with my team, quarterly with executives.

  • VFigatelix

    @carlymicallef nice distinction! team vs. exce's

  • VFigatelix

    to customers, I only keep a informative version and it is probably once a year

  • cindyfsolomon

    RT @carlymicallef: communicate roadmap fortnightly with my team, quarterly with executives.

  • bfgmartin

    @saeedwkhan all about agile - roadmap changes to match market and customer needs

  • rcauvin

    If, by "roadmap", you mean backlog, then you'll update frequently. If based more on long-term themes, less frequent updates.

  • carlymicallef

    I have found it hard communicating roadmap with vendors, as they have become disgruntled when features they could have been paid for get scrapped. But I still want to share with them for feasibility.

  • bfgmartin

    @rcauvin both roadmap and backlog change frequently - just differ in level of detail

  • rcauvin

    @bfgmartin But don't documents w/ low level of detail generally require less frequent updates? #prodmgmt

  • rcauvin

    One form of product roadmap focuses on themes that address or group prospect problems. #prodmgmt

  • Q4 How does your organization decide what features will take priority in the evolution of your product?

  • bfgmartin

    ROI ROI ROI, what's going to move the dial the most for the least effort

  • cindyfsolomon

    RT @bfgmartin: ROI ROI ROI, what's going to move the dial the most for the least effort

  • rcauvin

    Value prop & positioning should drive prioritization of roadmap, backlog, and all product decisions. #prodmgmt

  • carlymicallef

    We have 4 measures to rate against, conversion and awareness, engagement, penetration and retention.

  • cindyfsolomon

    RT @carlymicallef: We have 4 measures to rate against, conversion and awareness, engagement, penetration and retention.

  • bfgmartin

    Do you focus on full Cost Benefit Analysis or a more quick and dirty relative prioritisation?

  • carlymicallef

    @bfgmartin I wish my organisation would go for quick and dirty!

  • bfgmartin

    I do quick and dirty - most important thing for my small team is to work on the most important thing at any one time

  • Q5 In what ways does your organization support internal collaboration around the current or future direction of your product?

  • rcauvin

    A5: Believe it or not, direction is pretty clear due to a shared understanding of the core value prop. #prodmgmt

  • bfgmartin

    Clear vision/mission, product focuses on defining problem so all can contribute solutions, transparent process and open inputs

  • cindyfsolomon

    Q5 In what ways does your organization support internal collaboration around the current or future direction of your product?

  • carlymicallef

    I think it is part of a product managers job to go and make collaboration happen. Sometimes simple product demos generate great ideas

  • Q6 Do you invite customers to collaborate around the current of future direction of your product?

  • Q7 What role does customer feedback play when deciding how to evolve your product?

  • rcauvin

    A7: Customer feedback is critical and on-going. However, the overall product vision doesn't change too much. #prodmgmt

  • carlymicallef

    Thanks for todays talk. Would really like to hear from people about software they use for managing roadmaps...

Also post on Twitter - appends #prodmgmttalk

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